TERMS & CONDITIONS

Jurassic Kingdom does not offer refunds, returns or exchanges unless required by Australian Consumer law and is at the sole discretion of management. A change in your personal circumstances or change of mind does not entitle you to return or exchange your tickets.

Discounted tickets cannot be changed for alternative dates or sessions.

Changes to tickets are not allowed within 24 hours of the session start time.

Any changes to tickets can only be processed by our ticketing agency by emailing support@megatix.com.au.

If you wish to change your tickets, you must purchase new tickets for your desired session and then apply for a change of ticket refund.

There are no refunds if you miss your session.

WIN AN $800+ VIPREHISTORIC ADVENTURE! PROMOTION

1. The promoter of this Competition is Carnival Amusements (the “Promoter”) (ABN 93 409 823 690),

2. Entry to the Competition is open to residents of Western Australia. An entrant must be an individual and not a company or organisation. Entrants under 18 years of age need to have the consent of their parent or guardian and be accompanied by a guardian on the date of travel. Employees of the Promoter and any person associated with the Competition, and any organisation or individual associated with the provision of the prize(s), are not eligible to enter.

To be eligible for this prize you must have purchased Tickets before 5pm Monday 8 April AWST.

Current DAY Ticket Holders for these dates will automatically be entered.

Winner Announced Monday 8 April 5pm.

Winner Selected at random from all Current and NEW DAY Customers who hold valid Tickets for the DAY Sessions on Tuesday 9 April - Friday 12 April 2024, purchased before the cutoff time.

Any tickets bought after 5pm AWST Monday 8th April are not eligible.

Prize available for collection at the Box Office ONLY.

Winner must present valid identification to claim the prize.

3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. The Promoter may at its discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions. All relevant instructions on the Promoter’s website (if any) form part of these Terms and Conditions.

4. Entry into the Competition is free.

Simply purchase Tickets for Jurassic Kingdom before 5pm Monday 8 April and you will automatically be in the draw.

Purchase Tickets to one of these DAY Sessions before 5pm Monday 8th April AWST for the chance to WIN!

Tuesday 9 April, 9am-2pm

Wednesday 10 April, 9am-2pm

Thursday 11 April, 9am-2pm

Friday 12 April, 9am-2pm

5. The Competition opens at 6.00Pm WST on Saturday April 6th and closes 5.00pm WST on Monday 8th April (“Competition Period”). Any entry received after the expiry of the Competition Period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

6. You may enter the competition once. One entry per order, not one entry per ticket.

7. By entering this competition you agree for your email address to be added to the Carnival Amusements mailing lists. Your email address will not be used for any other purpose and you may unsubscribe at any time.

8. The winner will be chosen by Carnival Amusements and notified via email.

9. 1 x winner will win:

EXPRESS VIP ENTRY

Danny’s Food Truck Voucher ($100 value)

2 x Jurassic Cards (Used at the Dino Shop or Showbags) ($100 value)

15 x Tokens ($105 Value)

10 x Ride Passes (up to $100 value)

Dino Embryo (up to $100 value)

4 x VIP FLEX Tickets for NIGHT Session (up to $180 value)

4 x VIP FLEX Tickets for School’s Out Winter Fest (up to $100 value)

10. Only WA residents may enter the competition

11. Entry into this competition signifies acceptance of all conditions. The Promoters’ decision will be final and no correspondence will be entered into. The Promoters reserve the right to limit entry or amend rules if considered necessary without notice. There is no cash alternative to the prize.

Prize not redeemable for any other offer or item

All items are FINAL and cannot be exchanged

Any unused items in the prize pack cannot be returned or exchanged for any other offer or item.

Does NOT include entry to Jurassic Kingdom

EASTER LONG WEEKEND OFFER

This promotion applies to customers who have purchased Tickets online and redeem their Tickets between 9 am - 4 pm or 6 pm - 9 pm on Friday 29 March, Saturday 30 March, Sunday 31 March or Monday 1 April, ‘The Easter Long Weekend’.

  • Additional RIDE passes will be issued at the Box Office when your valid Ticket is scanned. 

  • Additional RIDE passes are valid on the day and session that they are issued. 

  • You CANNOT use the RIDE passes on other days or other sessions.  

  • RIDE passes cannot be exchanged for Cash, or other products. 

  • Unused RIDE passes are forfeited and cannot be used for other sessions. 

  • Treat your RIDE passes like Cash, lost or stolen passes will not be replaced.

  • NIGHT Child Ticket 4 FREE Ride Passes 

  • NIGHT Adult Ticket 4 FREE Ride Passes 

  • DAY Child Ticket 4 FREE Ride Passes (in Addition to 6 FREE Rides included with Ticket)   

  • DAY Adult Ticket 4 FREE Ride Passes 

REFUNDS

  1. Jurassic Kingdom does not offer refunds or exchanges as a result of a change in your personal circumstances, mistaken purchases or due to external factors such as, for example, adverse weather. We will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated. We advise that all patrons read through our terms and conditions and FAQs before making a purchase to prevent any issues.

  2. If a session is cancelled, rescheduled or significantly relocated (and You cannot or do not wish to attend the rescheduled or relocated event), You must apply for a refund within a reasonable time after the announcement of the occurrence of the aforementioned. You must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund.

  3. If an event is cancelled, rescheduled or significantly relocated by the Presenter, all liability is limited to the amount for which the ticket was purchased (including booking fees). Credit card processing fees cannot be refunded.

  4. Neither Megatix nor Jurassic Kingdom will be liable for any other losses incurred. Unless required by law (including the Australian Consumer Law), neither Megatix or Jurassic Kingdom will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses

  5. In the event that the date, time or venue of a session is rescheduled or changed, your ticket will remain valid for the rescheduled date, time and venue.

  6. Megatix and Jurassic Kingdom will not replace any lost, stolen or damaged tickets, these include Jurassic Kingdom Adventure Maps. Once all tickets and maps have been received by the ticket holder, it is the responsibility of the ticket holder to ensure they are kept safe and free from damage. No replacements will be issued. No exceptions.

  7. If Jurassic Kingdom authorises Megatix to issue You with a refund, Megatix will refund to You the ticket price + Booking Fee. Credit card processing fees cannot be refunded.

  8. Any booking, delivery and/or postage fees and any credit card processing surcharge charged by Megatix is separate to the refund price and is not subject to a refund.

  9. When a refund is issued, the sum refunded will not necessarily include booking, delivery and/or postage fees and any processing surcharge charged by Megatix to process the refund and pay the refund to You.

  10. Megatix and Jurassic Kingdom will not offer You a refund or exchange as a result of a change in your personal circumstances.

  11. Once a refund is processed and sent to your card issuing bank, it can take another 5-7 business days (depending on the bank’s processing speeds) for the refund to post to your account.

  12. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation.

  13. Variations to the lineup and service offering. Jurassic Kingdom reserves the right to add, withdraw, reschedule or substitute dinosaurs, carnival rides, sideshow games, performers and artists, and/or vary advertised programs, prices, venues and audience capacity at any time without notice.

  14. Where companion cards are applicable, suitable and valid identification must be provided for collection of tickets at the event.

  15. While Megatix and Jurassic Kingdom takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. We may cancel an order made as a result of any such error, or offer a suitable alternative. Megatix and Jurassic Kingdom are not liable to honour the initial error in tickets or pricing.

CONDITIONS OF ENTRY

Admission to an event is subject to the Jurassic Kingdoms Terms.  In particular, the following form part of our terms unless otherwise specified:

  1. You may be denied entry into, or removed from, an event where reasonable grounds to do so have been identified including if you breach these Terms and Conditions, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.

  2. If you arrive late, you may not be admitted until a suitable non-sold out start time is available. Any sold out start times will have no additional entry permitted, even by latecomers.

  3. You may be required to submit to a search of your person and/or possessions before entering the event.

  4. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to Jurassic Kingdom and associated organisations to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation.

  5. You agree to comply with all Government directions, orders and regulations (if required) relevant to attending live events, which may be in place at the time of the event

Authenticity and validity of tickets

Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Megatix or other authorised points of sale.

Ticket resale and scalping

Tickets may not, without prior consent of Megatix and Jurassic Kingdom, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites). If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. Megatix and Jurassic Kingdom will use reasonable efforts to notify you of such action.

SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.

Customer Errors

If an error on your behalf results in accidental purchasing of incorrect tickets, incorrect dates or any other general purchase, No refunds will be offered and processed as a result.